Five minutes with Alex Kowtun, Business Development Director, for JetCharter.com

Five minutes with Alex Kowtun, Business Development Director, for JetCharter.com.

What attracted you to JetCharter.com?

When I first encountered JetCharter.com, the domain name immediately set it apart in the crowded aviation industry. The significance of securing such a strong URL spoke volumes about the company's desire to be an industry leader. Furthermore, collaborating with a seasoned team of accomplished sales professionals and aviation experts fueled my enthusiasm. I recognized this as a unique opportunity to advance my knowledge base and contribute to a team of industry leaders.

What do you enjoy most about working in private aviation?

Aviation isn't just a profession for me; it's a passion that permeates every facet of my life. Over the last decade, I've cultivated the largest aviation social media presence, amassing millions of views weekly. My personal accounts showcase incredible flying experiences, from business jets and fighter jets to small aircraft and helicopters. Whether in the cockpit, unwinding in the back of an aircraft, or orchestrating intricate flight itineraries for clients, my immersion in the aviation world allows me to deliver unparalleled service. It's not just a job; it's an embodiment of my profound love for the industry.

What do clients prioritize in today’s market, and how has this shifted over time?

In the dynamic landscape of today's aviation market, client trust hinges on effective communication. As countless aviation companies compete for attention, maintaining the highest standards is non-negotiable. Despite market evolutions, aligning with the client's communication preferences remains paramount. This includes factors such as preferred times, days and methods of communication. Notably, there has been a significant shift towards text messages, with about 60% of my clients expressing a preference for texting over calls or emails. Adapting to these changing dynamics affirms commitment to personalized and efficient service.

What sets JetCharter.com apart in the private aviation sector?

Our hallmark is 100% transparency, ensuring our clients are fully informed and confident in their choices. What truly sets us apart is the caliber of our team—every member is a seasoned professional in the aviation industry. We do not compromise on expertise; our commitment to excellence is evident in every aspect of our operation. JetCharter.com is not merely a service provider; it is a trusted partner dedicated to delivering flawless experiences in private aviation.

How does JetCharter.com's veteran team guarantee superior service for clients?

In an era where the misconception prevails that anyone with tech knowledge can launch an aviation charter business, JetCharter.com distinguishes itself through our veteran team. Our professionals have decades of invaluable industry expertise and experience. Recognizing that the aviation landscape is rife with intricate nuances, we understand that true comprehension requires experience in the industry. Our team's collective wealth of knowledge ensures a level of service that goes beyond the basics. We navigate the complexities of aviation with precision, providing clients with a superior experience founded on genuine understanding and seasoned proficiency.

What ignites your passion for working in private aviation?

It's the challenge that fuels my passion for private aviation. Each flight presents a unique set of complexities, far beyond the routine tasks of receiving a route, processing payments, and booking a trip. The unpredictability, from ASAP departures to accommodating over-the-top customer preferences, makes every booking a dynamic puzzle to solve. In the private aviation sector, success demands more than just technical know-how; it requires a seasoned sales professional with substantial industry experience. Embracing and overcoming these challenges is what makes working in private aviation not just a job but a thrilling and fulfilling endeavor.