Effective Date: September 1, 2026
JetCharter.com (“JetCharter.com,” “JetCharter,” “we,” “us,” or “our”) operates https://jetcharter.com/ (the “Website”) and provides private air charter brokerage and related services. This Privacy Policy explains what information we collect, how we use it, how we share it, how we protect it, and the choices available to you.
We may collect information you provide directly, including name, email address, telephone/mobile number, billing or mailing address, itinerary and travel information, passenger information, identity or travel-document information when required for a charter, and information you provide when requesting a quote, booking a flight, contacting our concierge team, or communicating with us.
We may also collect information automatically, including IP address, browser/device information, pages visited, referring URLs, timestamps, approximate location, cookies, analytics identifiers, and other usage data.
We may use information to:
provide, arrange, and administer charter services and quote requests;
communicate with you about inquiries, reservations, itineraries, changes, customer support, and service issues;
process payments and related transactions;
verify identity, prevent fraud, and protect our customers and business;
coordinate with charter operators, airports, FBOs, vendors, payment processors, and service providers as necessary to arrange requested travel;
improve our Website, services, advertising, and customer experience;
send marketing communications where permitted by law and, for SMS marketing, where you have provided the required consent;
comply with legal, regulatory, security, and contractual obligations; and
enforce our agreements and protect our rights.
If you provide a mobile telephone number and separately opt in to receive SMS/text messages from JetCharter.com, we may send messages related to the specific messaging program or campaign for which you provided consent.
Non-marketing SMS may include quote-request communications, booking assistance, customer support, and flight-related communications.
Marketing SMS may include special offers, discounts, service updates, and other promotional communications.
Message frequency varies. Message and data rates may apply. You may opt out of an SMS program at any time by replying STOP to the applicable message. For help, reply HELP. Consent to receive marketing SMS is not a condition of purchasing any product or service.
SMS consent is not inferred merely from providing a telephone number, submitting a form, or agreeing to this Privacy Policy. Where separate SMS consent is presented, we maintain records of the consent event for compliance and audit purposes. These records may include the mobile telephone number, consent type, consent timestamp, source or form URL, and the version of the consent language presented at the time of opt-in.
Marketing SMS consent and non-marketing SMS consent are separate. Providing consent to receive non-marketing SMS does not constitute consent to receive marketing or promotional SMS. JetCharter.com will not send marketing SMS to individuals who have not separately opted in to receive marketing messages.
JetCharter.com does not sell, rent, or share SMS opt-in information, mobile telephone numbers collected for SMS consent, or SMS consent records with third parties or affiliates for their own independent marketing or promotional purposes. Such SMS consent information is not purchased or obtained from third parties for the purpose of sending JetCharter.com marketing messages.
JetCharter.com may use service providers to process or support SMS communications on our behalf, such as CRM, messaging, hosting, customer-support, or communications technology providers. These providers may process SMS-related information solely as necessary to provide services to JetCharter.com and are not authorized to use SMS consent information for their own independent marketing or promotional purposes.
For more information about how JetCharter.com uses and protects personal information, please review this Privacy Policy.
We may use cookies, pixels, tags, scripts, analytics tools, advertising technologies, and similar technologies to operate the Website, remember preferences, measure performance, prevent fraud, and understand advertising effectiveness. You may control cookies through your browser and, where applicable, our cookie controls.
We may use third-party analytics and advertising providers, such as Google Analytics, Google advertising products, Meta or other advertising platforms, and other service providers. These providers may receive information such as device identifiers, IP address, cookie identifiers, page activity, and advertising events subject to their own policies and applicable law.
We may disclose information to service providers that help us operate our business, including CRM and communications providers, hosting providers, analytics providers, payment processors, charter operators, FBOs, travel/service vendors, customer-support providers, fraud-prevention providers, professional advisers, and other contractors.
We may also disclose information when required by law, subpoena, court order, governmental request, or when reasonably necessary to protect our rights, users, property, safety, or prevent fraud or abuse.
Because JetCharter.com arranges transportation through third-party charter operators, information necessary to arrange a flight may be shared with the applicable operator and other travel-service providers. This may include passenger names, dates of birth, passport or government-ID information, itinerary information, and other information required for security, customs, immigration, or operational purposes.
Payments may be processed by third-party payment processors. JetCharter.com does not intend to store full payment-card information on its own systems where payment is handled by a third-party processor. The processor’s privacy policy governs its processing of payment information.
We retain information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and maintain required consent records.
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Information may be processed or stored in the United States or other jurisdictions where our service providers operate. Where required, we use appropriate safeguards for applicable cross-border transfers.
The Website and services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided information to us, contact us so we can evaluate and, where appropriate, delete it.
Depending on applicable law, you may have rights to access, correct, delete, restrict, object to, or receive a copy of certain personal information, or withdraw consent where processing is based on consent. You may also opt out of marketing communications using the unsubscribe mechanism provided or the instructions in the applicable message.
SMS recipients may reply STOP to opt out and HELP for assistance.
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws. Requests may be submitted using the contact information below. We may need to verify your identity before completing a request.
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Review the privacy policy of any third-party site you visit.
We may update this Privacy Policy periodically. We will post the updated version on this page and update the Effective Date. Where required, we will provide additional notice.
JetCharter.com
1825 NW Corporate Blvd., Suite 110-D80
Boca Raton, FL 33431
Email: charter@jetcharter.com
Website: https://jetcharter.com/
For privacy or SMS questions, contact us using the information above.